Five Simple Steps to Making That Call Home to Parents
Far too often we rely on negative passed experiences to carry us through current situations and circumstances needing a different set of rules to play by. But, how do we get past a bad experience to create something new and exciting? How do we find gratification in something like calling parents to narc on a child that has is suspected to have stolen a purse or believed to be selling prescription meds from the parent’s supply cabinet? There’s a simple way – Don’t wait until you need to call before you have to call.
K – 12 Education: Stressed Out Series 6.3
Remember how Ms. Patroness’ emotional state changed after describing the humanitarian project her students were involved with one semester and how she felt great about making all those calls to coordinate the event. She was able to identify tremendous states of excitement in knowing the parent would welcome her calls. Ms. Patroness also believed she was not only leading a great campaign, but she was experiencing a measurable highlight in her career. I’m going to share how she pulled it off in five simple steps.
Step 1. Don’t wait to the last minute to call a parent. This is wrong on so many fronts [no pun intended]. Think about how you feel when a representative from the company you made your last purchase calls to congratulate you and hear from you how you rate the experience. You don’t have to be a school of choice to find value in servicing your customers this way.
Step 2. Create some sort of ongoing need to connect with your parents. In a recent blog I recommended taking camera phone pics of chalkboard assignments and sending it to your student’s parents by picture mail or Twitpic [http://twitpic.com] so that they can stay on top of things quickly (see Step 2 of 7 Steps to Becoming an Effective Teacher). This works especially well for parents with shared custody.
Step 3. Make it a rule to contact each parent on your roster at least twice with heart felt positive reports before having to rat a student out. Parents that get regular negative calls from school personnel are a little punchy when seeing the call come in on caller ID. By establishing a genuine service connection with parents, based on trust and credibility, you can easily recruit them as part of your classroom management and support team member for special events.
Step 4. Call your parents when you’re thinking of them. If you pass a location or reminded of a family event, follow up with a quick text or email particularly if you anticipate having to contact them about their child in the near future. It will soften the blow for the next time you call with bad news to report.
Step 5. When you need to clobber that little darling with a phone call home to his parents, spank his little behind. Only this time the stage has been set to operate as a genuine family ally instead of, “that guy.” The time needed to establish trust may vary between semesters and families, but staying focused on the goal to make partnerships that matter will give you the confidence to stick with it until you succeed.
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